Hello, this is DESPERADO B218.
We have identified that content not currently available according to the latest update specifications was accessed in DESPERADO B218: Journey through Memory Lane. Also, we have confirmed that some players have purchased items through this content.
In order to maintain a fair gaming environment, please be informed that all items acquired through this content will be removed. Kindly review the detailed actions below:
[Actions Regarding the Use of Unreleased Content]
1. Affected Content: Heowon's Old Shop
2. Affected Accounts:
- Accounts that obtained items through Heowon's Old Shop
3. Actions to be Taken:
- All items purchased through Heowon's Old Shop will be retrieved, and the medals used for these purchases will be restored.
- If the purchased items were used to enhance a hero’s growth, the hero’s progress will be reverted to its previous state, and any currencies/items such as gold used for the enhancement will also be restored.
We apologize for any inconvenience this issue may have caused and would like to remind our players of the following regarding the use of unreleased content.
The range of content available in DESPERADO B218 is limited to what is announced in each update note. If you encounter content that has not been officially released due to bugs/errors, please report it immediately to our Support Center and refrain from using it.
As stated in our terms of service, accounts found to have gained undue advantages by exploiting bugs/errors of the game may be subject to account suspension without prior notice. We hope that no players will experience such penalties.
Thank you for your understanding and cooperation.